Terms & Conditions

Effective Date: March 14, 2026

Welcome to ElPrinter.com.
These Terms & Conditions govern your use of our website and services.

By accessing our website or placing an order, you agree to these terms.

If you do not agree, please do not use our website.


1. About ElPrinter

ElPrinter.com sells:

  • Stickers

  • Custom printed stickers

  • Credit card skins

  • Custom printed products

Products may include designs provided by customers or designs offered in our catalog.


2. Eligibility to Use the Website

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a legal guardian.

You also agree to provide accurate and complete information when placing an order.


3. Orders and Payments

When you place an order on ElPrinter:

  • You agree to provide accurate billing and shipping information.

  • You confirm that the payment method used is valid.

We reserve the right to:

  • refuse or cancel orders

  • limit quantities

  • cancel suspicious or fraudulent orders

If an order is canceled after payment, a refund will be issued according to the payment provider’s policies.


4. Custom Designs and Uploaded Content

You may upload artwork for custom printing.

By uploading content, you confirm that:

  • You own the rights to the artwork, or

  • You have legal permission to use it.

You agree not to upload content that is:

  • illegal

  • offensive or abusive

  • copyrighted without permission

  • trademarked without authorization

  • harmful or misleading

ElPrinter reserves the right to reject or cancel orders containing prohibited content.


5. License to Use Customer Designs

When you upload a design, you grant ElPrinter a non-exclusive license to:

  • print the design

  • display the design

  • resell the design in our catalog

If you want to keep your design exclusive, you must opt out by:

If you opt out, the design will only be used to fulfill your order.


6. Product Appearance and Print Variations

We aim to produce high-quality prints.

However, minor variations may occur due to:

  • screen color differences

  • printing processes

  • lighting conditions

By placing an order, you acknowledge that small color differences may occur between digital previews and the final product.


7. Credit Card Skin Compatibility

Our credit card skins are designed to fit standard card sizes.

However:

  • small variations may occur depending on card design

  • ElPrinter does not guarantee compatibility with every card model worldwide

Customers are responsible for ensuring their card matches standard dimensions.


8. Shipping and Delivery

We use third-party courier companies for delivery.

To complete delivery, we share necessary information with shipping providers, including:

  • name

  • phone number

  • shipping address

Customers must provide accurate delivery information.

ElPrinter is not responsible for delivery problems caused by:

  • incorrect addresses

  • unreachable phone numbers

  • failed delivery attempts

Shipping times may vary depending on:

  • location

  • courier performance

  • order volume


9. Order Changes and Cancellations

Orders for custom printed products may enter production quickly.

Because of this:

  • orders may not be canceled once printing has started

  • design changes may not be possible after production begins

If you need to modify your order, contact us as soon as possible.


10. Returns and Refunds

Due to the custom nature of many products, returns are limited.

Refunds or replacements may be offered if:

  • the product arrives damaged, or

  • the product contains a printing defect

Requests must be submitted within 48 hours of delivery.

Proof such as photos of the product may be required.


11. Intellectual Property

All content on ElPrinter.com is owned by ElPrinter unless otherwise stated.

This includes:

  • logos

  • product images

  • website design

  • catalog artwork

You may not reproduce, copy, or distribute website content without permission.


12. Website Use

You agree not to use the website to:

  • upload harmful software

  • attempt unauthorized access

  • disrupt website operations

We reserve the right to suspend access to users who violate these rules.


13. Limitation of Liability

ElPrinter provides products and services “as is.”

To the maximum extent permitted by law, ElPrinter is not responsible for:

  • indirect damages

  • loss of profits

  • misuse of printed materials

  • copyright violations from user-uploaded content

Customers remain responsible for the legality of the artwork they submit.


14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use personal information.


15. Changes to These Terms

We may update these Terms & Conditions at any time.

Updates will be posted on this page with a revised Effective Date.

Continued use of the website means you accept the updated terms.


16. Contact Information

If you have questions regarding these Terms & Conditions, please contact us.

Email: support@elprinter.com
Phone: 01556004220
Administrative Address:
26th of July Corridor, Sheikh Zayed